Monday, May 28, 2012

Telemarketing Software, Call Centers and Auto Dialers

NowSayWhat.com is an online knowledge base management system. The following telemarketing software tools are for outbound calling and they help agents to do telemarketing, telesales and market research via the telephone efficiently. They can be used with the NowSayWhat.com online knowledge base management system.
Outbound Call Center - TeamMax | Outbound

Telemarketing Call Center
Telemarketing Call Center More Info
  • Manage calling lists in a centralized database
  • Manage do not call lists in a centralized database
  • Allocate one telephone number at a time to each agent
  • Ensure do not call telephone numbers are not called
  • Call outcome and detail management
  • Automatic demand dialing from each agent’s computer
  • Preview dialing option
  • Customize agent screens
  • Multiple campaigns with their own script
  • Performance reporting
  • Call management, analysis, statistics
  • Low cost hardware requirement
  • Many more features
Outbound Telemarketing Dialer - CallAssist

Telemarketing Phone Dialer
Telemarketing Phone Dialer More Info
  • Increase productivity
  • Demand dialing at the press of one button
  • Fast and accurate, never mis-dials
  • Supports multiple campaigns
  • Import a list of telephone numbers into a campaign
  • Manage do not call lists
  • Supports FTC DNC import file format
  • Requeue numbers in the call list with one click
  • Assign a time to call a number back later
  • Record a range of responses to questions you ask
  • Ability to play a pre-recorded message to voice mail
  • Ability to record the conversation
  • Low cost hardware requirement
  • Many more features
Auto Dialer - Acarda Messenger

Auto Dialer
Auto Dialer More Info
  • Automatically place telephone calls & convey voice messages
  • Set start and stop times for each day of the week
  • Automatically generate a random list of telephone numbers
  • Import a list of telephone numbers
  • Supports FTC DNC import file format
  • Configurable number of delivery attempts for busy or no answer
  • Play a different message if call answered by answer machine
  • Verify the listener is the right person to hear the message
  • Recipient can select to be transferred, e.g. to a sales representative
  • Displays call statistics
  • Many more features